Online Safety

Shopping online is quick, easy, and convenient — but it's important to stay safe while doing it. At Samedots, we care about your security and want to make sure your experience is smooth and worry-free. Here are some simple tips to help you stay safe when placing an order on our website.

1. Always Check for a Secure Connection

Before you enter any personal or payment information, make sure the website address starts with "https://" — the "s" stands for secure. You should also see a padlock 🔒 icon next to the URL. This means your data is encrypted and protected while being transmitted.

2. Shop Only from Our Official Website

To avoid scams or counterfeit sites, always place your orders directly through our official website. Double-check the URL in your browser to ensure you are in the right place. If you're unsure, type our website address manually instead of clicking on links from unknown emails or messages.

3. Protect Your Personal Information

We will never ask for your password, bank PIN, or sensitive personal information via email, text, or phone call. Only share the necessary details needed to complete your purchase on our secure checkout page.

4. Use Safe Payment Methods

We offer trusted, encrypted payment options to give you peace of mind. Always complete your payment through our secured payment gateway. Avoid sending payment via unsecured methods like direct bank transfers or third-party apps unless explicitly authorized and linked from our official site.

5. Keep Your Device and Software Updated

Protect yourself even more by keeping your browser, antivirus, and operating system up to date. Updates often fix security vulnerabilities and help protect you against the latest online threats.

6. Watch Out for Suspicious Messages

If you receive an email, message, or pop-up claiming to be from us that looks suspicious, do not click any links. Instead, contact our customer service team directly through the contact information provided on our website.

7. Contact Us If You Have Questions

If you’re ever unsure about a payment, email, or anything else, please don’t hesitate to reach out. Our team is happy to assist and confirm any information before you proceed with an order.